So, those of you who are BART agents, please chime in. I know this observation does not represent every station but I was pretty appalled. Three young men in their teens nonchalantly opened up the disabled entry/exit side door right by the turnstiles, and walked in. The agent seated inside the office was about 6 feet away but was looking down or just didn't care that they were walking through the side and not paying.
An older woman who had just walked through the turnstile confronted them and said, "You need to go back around and pay for a ticket." By this time, the agent did look up but didn't come out to see what this confrontation was about. Then, one of the boys said, "*hit, I know people who work for BART and they say people do this all the time and it's no a big deal."
I had to go run after my shuttle so I didn't catch the end of this. But I hoped the older woman had tapped on the ticket office window, and have the agent force them to exit and pay for a ticket.
This is not the first time I've seen or written about fare skippers. It's pretty common. Is BART doing anything to stop this? I've confronted these violators a couple times but I'm not always in a position to do so. But can't station agents watch more carefully? Or are they too busy to?