This happened yesterday. As usual, the morning SF-bound train I was on was extremely crowded. As passengers, including me, piled into the train, the T.O. announced as he does every morning, "The next SF/Daly City bound train is just a couple minutes behind me and will be a lot less crowded than this one. Again the next SF/Daly City bound train is just a couple minutes behind this one."
Usually, no one gets off! But this time, a family of 4 who looked like they were headed to the airport and don't take BART often, decided to get off and wait for the next train. In fact, I was pretty grateful they got off...it gave me some additional room to stand.
Well!! As soon as we got to Rockridge, the T.O. announced, "Get on to this train if you need to head to San Francisco, the next train to SF is out of service. There will not be another SF-bound train for at least 15 minutes."
I don't know what happened between Orinda and Rockridge but I couldn't help but feel bad for the airport-bound family who actually got off the train to get on another train that was supposed to arrive in 2-3 minutes! That really sucks! I would have been pissed off. I guess that is why I typically don't ever get off a crowded train even if the next one is said to be a few minutes away. I have a connecting shuttle to catch besides, I just want to get to my destination. I'll deal with over-capacity and lack of oxygen.
I sure hope they weren't running late for a flight!